OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
220 ratings and 111 comments received in the last 90 days.
30 May 2025
Excellent communication with the whole process
09 May 2025
Seemed slow to build from initial order but generally good service
07 May 2025
Very happy john was great
04 May 2025
All staff members collaborated at the BMW Centre and Tom Kyriakides was also instrumental in providing that extended great service.
04 May 2025
All went smoothly, despite delays due to replacement of faulty key before delivery could take place .
23 April 2025
Peter Mcewan and Dhan Gill were of great assistance during course of the purchase of the new car and sale of the old vehicle . Friendly and professional they more than put both my wife and myself at ease.
22 April 2025
John Carter
19 April 2025
All very friendly. Martin was fantastic
15 April 2025
all very good
06 June 2025
Lauren was knowledgeable and went the extra mile to be helpful
01 June 2025
The 5 stars don't work. Very satisfied.
01 June 2025
Exelent and very clear to explain what the Car needed to be Done.
31 May 2025
As above, good service from knowledgeable and helpful staff
29 May 2025
Great service
28 May 2025
Helpful people all ways nice to do business with
26 May 2025
All went as expected and very satisfactory.
26 May 2025
Excellent customer service, from the moment I walked in, from reception through to service personnel. Fast Lane MOT was completed on time, and the comfortable waiting area was a great bonus. Very pleased with the overall experience.
23 May 2025
Henry was excellent
23 May 2025
Very satisfied helpful team
03 June 2025
Very good. Excellent service